Shortly after midnight on Feb. 16, Angela Miranda-Centeno urgently dialed 911 in order to help save her husband of 42 years, a cancer patient, who had been struggling to breathe.

When paramedics arrived, they had no choice but to carry 68-year-old Antonio Centeno down six flights of stairs in a wheelchair, which rendered them unable to administer oxygen until Centeno was safely on the ground floor.

The apartment building’s elevator was once again out of service; it’s been nearly a month since the elevator has worked.